Help
Support
Last updated: June 2026
Need a hand with HYB? We're here to help with your account, membership, classes, live sessions, and the community.
Contact us
Email support@hybapp.org and a member of our team will get back to you. Please include the email address on your account so we can find it quickly.
Account & sign in
You can sign in with your email and password, request a one-time sign-in link, or reset your password from the sign-in page. Legacy members can claim free full access through January 1, 2027 by signing up with their existing email.
Membership & billing
HYB offers a free tier (Essential Financial Skills) and a Gold membership. Memberships are contributions to Hybrid Foundation, a 501(c)(3) financial-education nonprofit. To change or cancel your membership, visit your account or email us. If you subscribed in the iOS app, you're billed through your Apple ID — manage or cancel in iOS Settings.
Common questions
See the FAQ for answers about classes, devices, live sessions, and the curriculum. For anything else, just email us — we read every message.
Educational use only
HYB is financial education, not financial, investment, tax, or legal advice. Always do your own research or consult a licensed professional before making financial decisions.